1. Fill out a Prescription Rx

Download one of the Prescription Rx below for the type of case you are sending. We offer a variety of lab slips that are customized for certain product and service offerings. Completely fill out the prescription, checking all the required boxes to ensure that your Rx specifications are met.

 

For Dental Offices For Dental Labs
Universal Rx – Rev 02/23 Universal Rx – Rev 02/23
Fixed Rx – Rev 01/23 Fixed Rx– Rev 01/23
Removable Rx – Rev 02/23 Removable Rx – Rev 08/23
Implant Fixed Rx – Rev 01/23 Implant Fixed Rx – Rev 01/23
Advantage Removables Rx – Rev 02/23 Orthodontics Rx – Rev 01/23
Orthodontics Rx – Rev 01/23 Smile Shapers Clear Aligners Rx – Rev 04/21
Smile Shapers Clear Aligners Rx – Rev 04/21 Snap On Smile Rx – Rev 02/23
Snap On Smile Rx – Rev 02/23  

        

2. Pack Your Case

Packaging your single and multiple cases

– Always pour alginate impressions in stone before shipping to the lab to avoid distortion and inaccuracies.
– Separate multiple impressions/models to prevent breakage.
– Secure bites, crowns, implant parts or other small items in a small bag or container
– Combine as many cases as possible into 1 box or you may even tape 2 boxes together (UPS only).
– Pack with bubble wrap/foam and enclosed the signed Prescription Rx. Make sure contents are secure and won’t shift.
– Separate multiple cases in plastic bags, and staple its Prescription Rx to the outside of each bag for accurate identification.
– Seal any box securely with packing tape.

 

2a. To Send Digital Impressions – please click here.

 

3. Prepare the Shipping Label

If you have already been supplied with our shipping labels, simply attach the provided UPS shipping label or Courier label to the outside of each box.

If you are a new Smile Partner and do not yet have a UPS shipping label, you can print one here. if you have any questions, please call us toll-free 877.622.3533.

 

4. Ship Your Case via our Courier or UPS

Ship using our Courier (Mercury)
If your office is eligible, we offer a 3rd party courier service throughout Ohio via Mercury Service. To verify eligibility and to schedule in-office pickup, please call 877.622.3533 or send us an email. For more information about our courier, click here.

Ship using UPS*
If you are not eligible for our Courier Service, we offer shipping via UPS. If you do not yet have a UPS shipping label, you can print one directly from our website here. Then simply give your package to any UPS driver or drop your package off at any UPS Store or UPS Drop-box.
To schedule a UPS in-office pick-up, please call us 877.622.3533, there is an additional fee for this service.
*For shipping times, please see the below map. Yellow areas are next business day, all other areas in the Lower 48 are 2 business days.

 

Bundle and Save Money
We charge a flat rate of $9.00 each way (per package/label via UPS). To save money, we recommend including two or more cases in one box. You may send up to 4 boxes when sending cases via our courier at a flat rate of $9.

Need Shipping Supplies?

We will provide you with everything you need including:

– Rx forms may be downloaded here
– Courier Shipping Labels
– UPS Shipping Labels* (you may print your own here)
– Case Boxes

When you need any additional supplies, please contact us or note it on the Prescription Rx.
*UPS labels are only valid for 90 days.

 

Call today 877.622.3533 to receive high quality, affordable and timely restorations!