About Us | Our History | Why Become a Smile Partner

About Us

Mabel Dental Lab, located in Akron, Ohio, is a full service dental laboratory that helps dentists of all sizes increase their profit without sacrificing quality. We are a family owned and run dental laboratory started by a dentist with over 40 years of experience and his son. We provide consistent quality, affordable and timely restorations with personalized service to help you retain and attract patients. We specialize in using advanced CAD/CAM technology and offer crown & bridge products featuring IPS e.max® Press, Full Zirconia, PFMs, implants and more. We also provide high quality Removables such as full dentures, metal partials, flexible partials and overdentures. We realize that you and your patient’s time is valuable, so we take that into account with everything that we do. Our goal is to reduce your chair-time, eliminate patient rescheduling and increase your profit without sacrificing quality.

Service Philosophy
When we started in 2010 we observed a lack of quality service within the dental lab industry. Therefore we pride ourselves on providing you with consistent quality and turnaround times while tailoring our communication to meet your needs. We accomplish this by providing personalized service and unparalleled support. We keep you informed at every step of your case from the time it is received, to when it’s completed. Our communication with you is specifically tailored to meet your needs and busy schedule. So if you prefer to communicate with us by email or phone, our state of the art CRM software will track your preferences. However we don’t stop at your communication preferences, we can also keep all of your specific case preferences. If you want tight contacts on crowns or ideal set-ups on your denture cases, we can do that! We also use and encourage digital images to review cases with you and your patients. We want our lab to have a family feel and so we treat our employees and customers the same way. At Mabel Dental Lab we don’t view you as just another customer but rather as a partner, a “Smile Partner“.

Why Mabel?
One of the most common questions that we get asked is how we came up with the name “Mabel” for our lab. Well, it’s the first initial of all of our co-owner’s children’s first names….
M – Madison
A – Adam
B – Blake
E – Evan
L – Lucky
Once we tell individuals that, they think it’s pretty cute and it just shows how much of a family oriented organization we truly are!


 

Our History

Established in 2010 by our co-founders, Dr. Sam Jaffe, a dentist with over 40 years experience and his son, our CEO Evan Jaffe, MBA, our lab has grown by leaps and bounds. We are one of the very few dental laboratories who boasts a dentist as a co-owner. With Dr. Jaffe on board as a licensed dentist he brings a unique perspective and knowledge base to our dental lab and helps influence many of the actions that we take. It is so helpful to have a dentist at our disposal since he knows first-hand the trials and tribulations of dentistry.

For our CEO, Evan, he took a different path to the dental laboratory. Born and raised in a suburb of Cleveland, Ohio, he received his undergraduate degree in Risk Management/Insurance from The Ohio State University, then returned home and received his MBA from Cleveland State University. Evan then honed his business skills and served in management for several Fortune 500 Companies (Progressive Insurance, NY Life Insurance) with a strong focus on customer service, consistent quality, productivity and customer retention. Dr. Jaffe then came to Evan with the idea of opening their own dental lab. Their goal as a local laboratory was to provide consistent and affordable dental laboratory restorations. So Evan traveled and received formal dental technology training in Buffalo, NY. Originally trained on removable prosthetics, Evan knew that the lab was only as good as its technicians. So he hired highly trained and skilled technicians in all facets and now likes to say that he leaves the technical work in the hands of “much better and more skilled technicians.” Today, Evan focuses on ensuring the complete satisfaction for every one of our Smile Partners and oversees all of our day to day operations.

Add it all up and all of our combined experiences have enabled our laboratory to provide high quality restorations at price levels for all types of offices without sacrificing quality. So what are you waiting for, try us today!

I look forward to serving you and your patients and becoming your Smile Partner!

Evan                                       OSU alumni
Evan Jaffe, MBA
Owner & CEO

 


 

Why Become a Smile Partner

 

  • Competitive Pricing: contact us directly for our Fee Schedule and you will see that our pricing is highly competitive with both local and large national labs while always providing Free Shipping! Our technology has enabled us to save dental offices up 25% or more on their current dental lab bills! Trying a new lab feel too risky for you? Try our low-risk special offers.

 

  • Consistent Quality & Turnaround: Tired of receiving one good case one day and a poor one the next? Do you ever wonder when your case will actually be returned to your office? We pride ourselves on delivering consistent, highly aesthetic cases. Every case goes through a rigorous Quality Control to ensure it meets and exceeds your requirements. Also we deliver virtually every case on time based not only on our published turnaround times but our daily case communication, because we know how important it is to avoid rescheduling patients.

 

  • Personalized Service: We ask all of our Smile Partners how they wish to communicate and we track that information in our state of the art CRM software! So if you prefer a phone call instead of an email, we will meet all of your communication needs. This also includes notifications of when cases are received, completed and shipped from our lab. No more wondering when a case will be coming back!

 

  • Talented & Qualified Technicians: We know that price is only one aspect and that we are only good as our technicians. We are lucky that our technicians are some of the best in the industry with several having over 25 years of experience! They have worked in a variety of high-production and boutique laboratories including some former military members, bringing an array of skills and knowledge to our laboratory. They are also always happy to discuss cases with you to ensure your complete satisfaction. This is just another way that we go above and beyond for all of our Smile Partners.

Call us today 1.877.622.3533 to receive your welcome packet that includes everything you need to start receiving high quality laboratory products!