File Upload

You may upload digital files including STL scans, x-rays, patient photos, Rx and more on this page. Please include a Prescription Rx and include the material choice, tooth number, shade, product line and any additional information.

For greater convenience we recommend uploading digital cases to your DDX Account or click here.
Click here for a step by step instructional video.

 

CUT-OFF TIME: Monday – Friday: 4:00 PM (EST)  |  Lab to Lab Prestige cases: 10:30 AM (EST)
Any case/file received after the cut-off will be worked on the next business day.

 

** Holiday Lab Closures: Thursday 11/28; Friday 11/29; Wednesday 12/25 & Wednesday 01/01/25 **

 

Click or drag files to this area to upload. You can upload up to 5 files.
Click or drag a file to this area to upload.
Click or drag a file to this area to upload.
Click or drag a file to this area to upload.
Please include the material choice, tooth number, shade, product line and any additional information.

 

Digital Turnaround Time: please allow 6 business days for most digital cases. | For Prestige Lab to Lab cases, please click here.

You can check the case status along with the estimated return date by logging into your DDX account.
If for any reason you do NOT see your case posted in DDX within 1 business day, please contact us.

If you have any questions or need further assistance, please use our webchat, call us at 877.622.3533 or send an email.