
1. Fill out a Prescription Rx
Download the Prescription Rx below for the type of case you are sending. We offer a variety of Rx that are customized for product and service offerings. Please be sure to completely fill out the prescription, checking all the required boxes to ensure that your specifications are met and to avoid any potential delays. You may also complete a RX and enter a case within our online portal, DDX.

| DENTAL OFFICES only | LAB TO LAB only |
| Universal (Rev 10/25) | Fixed (Rev 12/24) |
| Fixed (Rev 12/24) | Removable (Rev 10/25) |
| Removable (Rev 10/25) | Implant Fixed (Rev 12/24) |
| Advantage Removable (Rev 10/25) | Orthodontics (Rev 1/23) |
| Implant Fixed (Rev 12/24) | Smile Shapers Aligners (Rev 4/25) |
| Orthodontics (Rev 1/23) | Snap On Smile (Rev 2/23) |
| Smile Shapers Aligners (Rev 4/25) | For more information, please visit our lab to lab page. |
| Snap On Smile (Rev 2/23) |
2. Sending a Digital Case
a. Send from any intraoral scanner – click here for specific instructions. Dentsply Sirona & TRIOS 3Shape scanners have integration with DDX.
b. Create a case and upload files to DDX – Click here for a step by step video! You can log into your DDX account here.
3. Sending a Conventional Case
Pack Your Case
– Always pour alginate impressions in stone before shipping to avoid distortion and inaccuracies
– Separate multiple impressions/models to prevent breakage
– Secure bites, crowns, implant parts or other small items in a small bag or container
– Combine as many cases as possible into 1 box
– Pack with bubble wrap/foam and enclosed the signed Prescription Rx. Make sure contents are secure and won’t shift
– Separate multiple cases in plastic bags, and staple its Prescription Rx to the outside of each bag for accurate identification
– Seal any box securely with packing tape.
4. Ship Your Case – Conventional Case
Ohio Locations – Courier
For eligible locations within Ohio, we offer a 3rd party courier, Mercury Service to pick up and deliver cases. To verify eligibility and/or to schedule a pickup at no additional charge, please call 877.622.3533 or send an email. For more information about our courier service, click here. Shipping with our courier is $9 each way ($18 round-trip per visit) up to 3 boxes.
UPS
Ship your case to Mabel using UPS Ground or 2nd Day Air. For a UPS label, please visit our webpage to create and print one. After printing the shipping label, give your package to any UPS driver or drop your package off at any UPS Store or UPS Drop-box. To schedule a UPS pick-up for a small fee, please call us 877.622.3533. When shipping your case using UPS, you pay just $9* each way ($18 round-trip per box, contiguous U.S. only).
Bundle and Save Money
To save money, we recommend including two or more cases in one box especially when shipping using UPS.
*add’l charges may apply for residential addresses or out of area addresses
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Need Shipping Supplies? We provide you with everything you need: – Download & Print Rx forms here When you need any additional supplies, please contact us or make note on a case Rx. |
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Call today 877.622.3533 to receive high quality, affordable and timely restorations!

